Does Your Grand Rapids Managed IT Services Have A Personal Touch?

Discover more about the importance of having a Grand Rapids managed IT services that puts a personal touch of service.

Does Your Grand Rapids Managed IT Services Team Treat You Like Family?

There are more IT managed service providers now than ever before. With so many different companies to choose from in the Grand Rapids area, how can a business decide which IT company is the right fit for their needs?

Most IT managed service providers can offer the same basic network protection, so the real differences lie in the quality of service that a provider offers their customers. Businesses like yours need an IT company that goes above and beyond offering the same menu of IT services that every other provider does. They need a company that values reliability and personalized service.

That’s where we come in.

At Micro Visions Inc., we take pride in custom tailoring managed IT service packages for our customers and going the extra mile to make sure we’re meeting their needs. We look for ways we can not only take care of those needs but also exceed the expectations of each of our valued customers.

Here’s what your business can expect when you work with us.

Grand Rapids Managed IT Services Provider

Our Clients Aren’t Just Clients — They’re Our IT Partners

We know IT systems, but we don’t know everything there is to know about your business. For network security to be effective, an IT provider must treat their client less like a client and more like a partner. Our team takes the time to get to know you and your business and considers your input an integral part of the service we provide.

A Family Approach

Our customers are family to us. We treat you — and your business — as if it were our own. We value being straightforward and transparent and won’t try to sell you services you don’t need. Like family, we’re there when you need us.

We’re Proactive About Your Network Security, Not Just Reactive

The best protection for your business isn’t simply responding to a security breach once it occurs. Keeping your company’s network security safe from malicious attacks requires a proactive approach, something Micro Visions Inc. specializes in.

How We Protect Your Network 24/7/365

We take the following steps to ensure that your network is protected on the offense:

  • Routine security audits: We don’t wait for something to go wrong in your network to find a hole in your security infrastructure. We conduct routine security audits to look for potential problems before your company’s network is attacked.
  • Comprehensive security policies: How your employees use your network can make or break your security. We’ll review your company’s digital security policies and make recommendations on any changes that should be made. We can also recommend staff training that can help your employees keep your network more secure on a day-to-day basis.
  • Implementing automation: Password management and two-factor authentication are just two examples of automation that can be implemented to make your cybersecurity stronger. We’ll help you look for ways to automate security measures so you can set it and forget it.
  • Employee training: As mentioned earlier, your employees can either pose a risk to your company’s network, or they can help protect it. We can assist your human resources department in developing comprehensive security training for new and existing employees. Our team stays at the forefront of the latest changes in cybersecurity and will notify you when things come up that require your team to undergo additional training.

Our Ultimate Goal Is Relationship Building

We believe that building relationships with our customers is one of the most important things we do. We know you’re not just a number or another client to check off the list, so we make an effort to learn about you, your business, and how we can best serve your needs. Our goal is to have a long-standing relationship with you so you don’t have to worry about whether or not your IT company is getting it right.

Trust Goes A Long Way

To say business network security is important is an understatement. In the event of a data breach, how much data is lost, and how quickly your business gets back up and running has a significant impact on how much the breach costs your business overall. You need to be able to trust your managed IT services provider to not only be able to provide proactive protection but also to have a game plan if a data breach does occur. Trust goes a long way when it comes to your IT provider — it’s important that you work with one you know has the best interests of your business at the top of their list.

We Believe In Superior Customer Service

When so many managed IT providers can essentially provide the same core services, give or take, we know how important it is for an IT company to invest in what sets them apart from the competition. For us, that means treating our customers the way we want to be treated. We understand that today’s businesses need more from their IT provider than just a list of services, and we go well out of our way to ensure that each of our valued clients has the best possible experience when they work with us.

Our Team Is Dedicated To Client Satisfaction 100% Of The Time

Our team of seasoned IT experts is committed to your ultimate satisfaction. If at any point you have questions or concerns, we want to know about them. We’ll do everything we can to address the issue and make any mistakes right. That said, we work hard to ensure our employees have the training they need to be able to provide you with quality, error-free IT services when you need them.

Micro Visions Inc. Cares — Call Today

When you want to work with an IT provider that offers personalized service and puts your business first, Micro Visions, Inc. is your solution.

Click here to get in touch with us or call us at (616) 776-0400 to learn more about our comprehensive suite of managed IT services or to schedule your consultation with one of our experienced IT specialists.