System Administrators
You may be the only full-time system administrator in your company or you may be part of a small team of IT support people. You may be a programmer for the company's primary application system, but also provide support for the network.
Do Any of these Situations Resonate with You?
- There is no room for downtime or loss of data. You're about to perform an upgrade of an operating system, application or e-mail server, or another key system. You only have a small window of time where the system can be down. You probably realize that spending time researching and planning is a key factor in ensuring a smooth upgrade, but there's so much information that may or may not be relevant to your situation; determining the best approach is overwhelming.
- You need a response now. You’re extremely busy resolving day to day issues and you run up against a tough problem. By now, it’s urgent and you need a fast response. You may have exhausted the knowledge of various software and hardware manufacturers and other resources, and you don’t know where else to turn. They may be saying the problem isn’t theirs and finger pointing at each other. You may want an expert to come out and resolve the issue or just provide some guidance over the phone.
- You need expertise now. You know there’s probably a better way of doing things, but you don’t have the time or experience to provide a solution. You could sign up for a class or seminar but those might be too narrow in scope and not fit your particular environment. There are resources out there, but you’re concerned that the resource you hire, may not share information; you get the feeling that many IT people hoard information to ensure their viability. You want to learn so next time you can do the work.
- Just once you'ld like to take uninterrupted time off. You are the only person in the company who understands the computer systems. You take your responsibilities very seriously but just once, you would like to take a vacation, class, or seminar and not be interrupted with support calls. You want to alleviate the worry that the systems might crash while you are away.
- You're all alone. You’re the only person in the company who understands IT. You would love to have an experienced resource to review the situation, answer questions, exchange ideas, and provide guidance to prevent loss of data, meet system uptime goals, and ensure smooth transitions.You may also find it difficult to convince management that there's a real need for an upgrade or other project and would like to have assistance in presenting a return on investment or justification for the project.
Achieving Success
System Administrators who find success working with Micro Visions typically share these characteristics:
- Willing to explore new ideas and alternatives, are open to effective ways of approaching IT support, open to guidance, and like to work collaboratively.
- Believe it is imperative to prevent loss of data and ensure system uptime.
- Expect to invest their company’s resources wisely. They understand when it’s more cost effective to bring in an expert.
What's the Next Step?
Now that you know with whom we work, the various issues that many system administrators experrience, and what characteristics our clients typically possess, find out more about how we work.