How We Work
Imagine having a team of objective, cost-effective, information technology experts who take ownership of your IT challenges, are available to quickly solve problems when you need them solved, are interested in and understand your business, and share your priorities. Think of the peace of mind and efficiencies you would achieve if computer-related problems were prevented. When the right technology solutions are selected and implemented, employee productivity and morale are increased and the company is able to focus on the business activities that generate revenue. Technology becomes an asset rather than a liability, adapting to and enhancing your business.
Work with Micro Visions and Expect These Results
- Solutions that provide a healthier return on investment. Your current and future business strategy, budgets, timeframes, resources, and current environment are taken into consideration and evaluated against the solutions available. In other words, solutions based on your needs, not what someone is selling. This ensures that your technology outlay suits your requirements now and in the future, providing a healthier return on investment.
- Reduction in computer-related problems and downtime. By responding quickly and getting to the root of the problem, your computer systems will be available when you need to conduct business. Even if the response time from your current provider is acceptable, there’s no need to wait to fix problems after they’ve caused damage when there are cost-effective means to preventing issues in the first place.
- Peace of mind. Knowing that your information is secure and protected and that you have a knowledgeable and experienced resource available when you need one. Knowing that someone has taken ownership, will get the problem resolved, and not get caught up in finger pointing.
- More productive employees. Often there are opportunities to reduce the time spent on routine tasks buy using software and tools to automate and streamline processes. Typically, companies already own the appropriate products but just need an expert to teach, demonstrate, or develop the applications that can save time and allow the employees opportunities to get other things done or prevent the need to hire additional people.
- More time to focus on your core business functions. Access to the right skill set only for the amount of time required, whether that be a chief information officer, IT manager, system administrator, programmer, technician, or whatever position is required for to get the job done, allows you to focus on the revenue generating functions of your business.
Our Approach is Based on these Core Principles
- Response on your terms. Often we hear comments from new clients that their previous IT service providers either didn't return their calls, kept them waiting for days, or repeatedly returned without eliminating the problem. Micro Visions team members understand that when your systems are down it affects productivity and the ability to service your customers. Our philosophy is to respond when you need a response, to work around your schedule, and to ensure the problem has been eradicated.
- We're your advocate. We believe we should work in your best interests, not for manufacturer and vendor quotas, monetary incentives, kickbacks, or other rewards from selling solutions. We're consultants and implementers, not resellers. You can count on us to be your trusted advisor. Our incentive is your satisfaction and continued business.
- Your priorities are our priorities. We are dedicated to helping our clients accomplish their objectives. We go the extra mile. We will find resources or answers even when a client request may not be within our area of expertise. We anticipate questions, issues, or problems that may occur and work accordingly.
- Client confidentiality is essential. We realize that we're not only helping you with your business technology, we're helping you with your business.
- Unremitting quest for knowledge and improvement. We thrive on continually learning, applying, and growing in order to remain experts in information technology services. We create and follow best-practice standards as well as prepare, plan, teach, and educate. We understand business and how to help our clients apply technology to their businesses. We take a proactive tactic rather than a reactive approach.
The Difference
Just as many businesses hire an outside CPA or law firm for their respective services, they may also hire a third-party information technology solutions company. While you demand objectivity from your accountant and attorney, many IT firms receive financial incentives from vendors and manufacturers for selling specific products or are required to meet product sales quotas. Insist on an objective, experienced IT provider with a team of people who will work for your best interests, share your priorities, and will work around your schedule. That's the Micro Visions difference.
What's the Next Step?
Now that you know how we work, understand what you may expect when working with us, and the philosphies that guides us, learn more about our services and programs.